SolarWinds Premier Reseller & EMEA Training Partner


Welcome to Kenson's SolarWinds Support Page

SolarWinds

Purchasing your SolarWinds Support through Kenson provides a wealth of benefits not accessible through other less service driven vendors. You will not only receive all the options normally associated with SolarWinds Support but also have access to the depth of experience, product knowledge and expertise which has led to Kenson being selected to be the only SolarWinds Approved Training and Services provider in the UK.

Our SolarWinds consultants all have considerable experience in implementing SolarWinds products in complex network management, operational and business critical environments. This, together with their project management and facilitation skills, means that we can assist you to quickly and painlessly restore your management systems and tools to their optimal operational state, achieving meaningful results and delivering clear business benefit.

SolarWinds Support Benefits

With Kenson SolarWinds Support, you will receive:

    • Unlimited access to our knowledgebase, documentation, how-to guides and articles.
    • Email responses to questions during the hours of 9 a.m. – 5 p.m. GMT Monday-Friday, excluding UK holidays.
    • Telephone support from 9 a.m. – 5 p.m. GMT Monday-Friday, excluding UK holidays. Tel: 01285 647999 or e-mail: support@kenson.co.uk
    • All new releases of licensed SolarWinds products, including major releases, point releases and service releases.
    • Unlimited access to the SolarWinds User Forum (Thwack).
    • Software maintenance for Orion includes these additional tools:

      • • Report Scheduler
      • Account Manager
      • Report Writer Exclusions
      • Additional Reports
      • Additional Text-to-Speech Engines
      • Database Migration
      • Additional Orion Maps

    • Kenson Seminars: Special invite to new product launches and product related events throughout the year.
    • Kenson are the only European Approved Training partner for Solarwinds, existing customers who hold maintenance contracts for Solarwinds with Kenson are entitled to a discount for services such as Training and on-site consultancy.
    • Software maintenance for SolarWinds customers is important because you not only get access to the Support Team, new versions and updates but you also receive several additional applications available only to maintenance customers.

For a quotation, telephone Kenson Sales on 01285 647900 or e-mail enquiries@kenson.co.uk